Last Updated: May 2026

Cedar Souq values your privacy and is committed to protecting your personal information and maintaining a secure marketplace environment.

This Privacy Policy explains how Cedar Souq collects, uses, stores, and protects your information when using our website, mobile applications, marketplace systems, and related services.

1. INFORMATION WE COLLECT

Cedar Souq may collect the following information:

• Full name
• Phone number
• Email address
• Delivery address
• Order history
• Device information
• IP address
• App usage data
• Payment-related information
• Push notification tokens
• Customer support communications

2. HOW WE USE YOUR INFORMATION

Your information may be used to:

• Process and manage orders
• Coordinate deliveries
• Verify accounts and transactions
• Prevent fraud and abuse
• Improve platform performance
• Provide customer support
• Send updates and notifications
• Analyze marketplace activity
• Maintain security and operational integrity

3. PAYMENT INFORMATION

Payment processing may be handled by approved third-party payment providers.

Cedar Souq does not store full debit or credit card information on its servers unless explicitly stated otherwise.

4. THIRD-PARTY SERVICES

Cedar Souq may work with third-party providers including:

• Payment processors
• Delivery companies
• Analytics providers
• Cloud hosting services
• Push notification services
• Firebase and related technologies

These providers may process limited information necessary to operate platform services.

5. DATA SECURITY

Cedar Souq implements commercially reasonable security measures including:

• Encrypted communications
• Access restrictions
• Secure servers
• Security monitoring systems

However, no system can guarantee absolute security or uninterrupted protection.

6. USER RIGHTS

Users may request to:
• Access their personal information
• Correct inaccurate information
• Delete their account
• Request data removal where legally permitted

Requests may require identity verification.

7. COOKIES & TRACKING

Cedar Souq may use cookies, analytics tools, and tracking technologies to improve user experience, platform performance, and marketplace functionality.

8. DATA RETENTION

Information may be retained for:
• Legal obligations
• Fraud prevention
• Marketplace operations
• Customer support
• Business analytics

Retention periods may vary depending on operational or legal requirements.

9. CHILDREN’S PRIVACY

Cedar Souq is not intended for users under the age of 13.

10. POLICY UPDATES

Cedar Souq reserves the right to update this Privacy Policy at any time.

Continued use of the platform after updates constitutes acceptance of the revised policy.